Terms and Conditions

                                          Booking Conditions & Contract for *****************

1. The property known as ************** (the “Property”, is offered for holiday rental subject to confirmation by the proprietor (the “Owner”), or by the management agent (the “Agent) to the renter (the “Client”).

2.  To reserve the property the Client should complete and sign the booking form and return it together with payment of the initial non-refundable deposit (25% of total rent due). Following receipt of the booking form and deposit, the Owner or Agent will send a confirmation invoice and statement. This is the formal acceptance of the booking. Payment should be made in Euros unless otherwise agreed beforehand.

3. The balance of the rent together with the security deposit (see clause 5) is payable not less than eight weeks prior to the start of the rental period. If payment is not received by the due date, the Owner or Agent reserves the right to give notice in writing/email that the reservation is cancelled. The client will remain liable to pay the balance of the rent unless the Owner or Agent are able to re-let the Property for that period. In this event clause 6 of these booking conditions will apply. Reservations made within eight weeks of the start of the rental period require full payment at the time of booking.

4. Any chargeable expenses arising during the rental period (e.g. extra cleaning, extra linen) should be settled locally with the Owners agent prior to departure.

5. A security deposit of 500 euros or 450 pounds sterling for every week or part week rental period is required; this is in case of any damage to the property or its contents. However, the sum reserved by this clause does not limit the Client’s liability to the Owner. The Owner or Agent shall account to the Client for the security deposit and refund any balance due within two weeks after the rental period.

6. All extra charges as detailed in the letter “Extra Charges” will be deducted from the refundable deposit, should the amount be more than the deposit then the excess must be paid within two weeks. The Client is agreeing responsible for maintaining the apartments condition in which the property was rented to them to be returned to the owner in the same state.

7. Subject to clauses 2 and 3 above, in the event of cancellation, refunds of the amount paid will be made if the Owner or Agent is able to re-let the Property, and any expenses or losses incurred in doing so will be deducted from the refundable amount. The Client is strongly recommended to arrange a comprehensive insurance policy (including cancellation cover) and to have full cover for all the party’s personal belongings, any rented equipment, and public liability etc…. Since these are NOT covered by the Owners insurance, on or off the Property. 

8. The rental period shall commence at 4.00pm on the first day and finish at 10.00am on the last day. The Owners shall not be obliged to alter the accommodation before the time stated and the Client shall not be entitled to remain in occupancy after the time stated.

9. The maximum number of people to reside in the Property shall not exceed six unless the Owner has given written permission.

10. The Client agrees to be a considerate tenant and to take care of the Property and to leave it in a clean and tidy condition (removing all rubbish and unused food items) at the end of the rental period. Although a final clean is paid for by the client locally, the Owner or Agent reserves the right to make retention from the security deposit to cover additional cleaning costs if the Client leaves the Property in an unacceptable condition. The Client also agrees not to act in any way that would cause disturbance to those residents in neighbouring properties. The Client agrees further to the Property rules available upon request and provided in the Property. These include no smoking, no pets, no ski boots in the Property, other than left at the back entrance etc...

11. The Client shall report to the Owner or the Agent without delay any defects in the Property or breakdown in the equipment, plant, machinery or appliances in the Property or garden, and arrangements for repair and/or replacement will be made as soon as possible.

12. The Owner or Agent shall not be liable to the Client:

*For any temporary defect or stoppage in the supply of public services to the Property, nor in respect of any equipment, plant, machinery or appliances in the Property or garden.

*For any loss, damage, or inconvenience caused to or suffered by the Client if the Property shall be destroyed or substantially damaged before the start of the rental period and in any event the Owner shall, within seven days of notification to the Client, refund to the Client all sums previously paid in respect of the rental period.

13. Under no circumstances shall the Owners liability to the Client exceed the amount paid to the Owner or Agent for the rental period.

14. The Client and party are responsible for taking due care including locking all doors and windows, when the property is unoccupied. The property cannot be shared or sublet. 

15. This contract shall be governed by English law in every particular including formation and interpretation and shall be deemed to have made in England. Any proceedings arising out of or in connection with this contract may be brought in any court or competent jurisdiction in England.

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                                                                         Extra Charges

To maintain the high standards, we wish to offer all our clients. We are bringing to your attention extras that are not allowed for in the cost of your rental, these extra charges can be deducted from your deposit. Please note all charges show “the start from price” for up to one hour of time, this will escalate if the work takes longer to complete. In five years, we have only made three extra charges but feel you must be aware of the potential for charges to be made. Please help us to maintain our lovely home and give all our clients a comfortable stay: -

GENERAL CLEANING: It is expected that you leave the property as you found it, except for dirty linen & towels which should be folded & left at the bottom of each bed. Final clean for the apartment starts at 150€, this charge will depend on how dirty the apartment is.

RUBBISH & CIGARETTE ENDS - ALL rubbish must be removed from the property. If you would like us to do this for you the charge starts from 30 euros, depending on how much rubbish is left. This also includes rubbish/cigarette ends left on the terrace. This is a NO smoking apartment. We would appreciate you smoking outside of the property all together if you smoke.

KEYS - Replacement of lost KEYS is charged at 120€ per set, each apartment has two sets. 

REMOVAL OF STAINS – in-house removal from 70€, professional cleaning, as quoted per job. This includes – wine, food, ink pens, etc REARRANGING FURNITURE – when you leave the apartment it should be left as you found it, this includes the position of furniture etc. Indoors furniture must not be used outside, and outside tables must not be moved indoors.   

SCRATCHES – floor, and furniture, charged as quoted by professional polisher/cleaner, minimum charge 180€. Please do not allow any of your party to wear outside footwear in the apartment please. Leave all ski equipment at shop locker or at the back door. Boots should be placed at the back entrance only on the mat. 

PEN MARKS – If children wish to draw, please place plastic cover on tablecloth kept in sideboard. A

replacement tablecloth costs 45€. Marks do not normally come out.

BREAKAGES – Please complete form to identify any breakages, these are charged per item replacement cost, after one item.